FAQs
How will my order be shipped?
All orders are shipped via USPS Priority Mail. You will receive a tracking number when the order ships (USA addresses only).
How do I know what size to buy?
Product descriptions include garment-specific fit information and many of our garments are over-sized and intended to fit a wide range of body types. Check out model photos in our Gallery to see how differences sizes look on different body types. We strongly recommend knowing your full bust circumference (not your bra size).
How to measure your full bust:
1. Preparation:
- Find a flexible tape measure.
- Wear a fitted or thin shirt, or measure without a shirt to avoid inaccuracies from bulky fabric.
- Stand up straight with your arms relaxed at your sides. Avoid slouching or puffing out your chest.
2. Taking the Measurement:
- Wrap the tape measure around the fullest part of your chest, typically around the nipples and under the armpits.
- Ensure the tape is horizontal and level all the way around.
- The tape should be snug but not too tight – you should be able to fit a finger or two underneath.
- Breathe normally and don't hold your breath.
3. Recording the Measurement:
- Read the measurement where the end of the tape meets the rest.
- For greater accuracy, you can take the measurement twice and average the results.
- If possible, have someone help you ensure the tape is level and in the correct position.
How to measure your hips:
1. Preparation:
- Find a flexible tape measure.
- Stand with your feet 4-6 inches apart.
2. Taking the Measurement:
- Wrap the tape measure around the fullest part of your hips/buttocks
- Ensure the tape is horizontal and level all the way around.
- The tape should be snug but not too tight – you should be able to fit a finger or two underneath.
3. Recording the Measurement:
- Read the measurement where the end of the tape meets the rest.
- For greater accuracy, you can take the measurement twice and average the results.
- If possible, have someone help you ensure the tape is level and in the correct position.
How do I care for my garments?
General Instructions: Wash only when necessary. Consider spot cleaning. If a full wash is needed, machine OR hand wash cold on gentle cycle. Tumble dry low or line dry away from direct sunlight.
Special Instructions:
Indigo dyed/overdyed/upcycled: Wash separately or with like colors the first few washes in case there is any residual dye in the garment.
Vintage fabrics: Some of these pieces are delicate, so we recommend hand washing to ensure you will enjoy your OOAK piece for many, many years. #lovedclotheslast
What is your return policy?
To qualify for a refund, please initiate your return and ship items back to us within seven days of receipt. Returns and exchanges are only accepted if the garment is returned in the original (unworn and unwashed) condition.
We are happy to exchange any item in original condition for other sizes, colors or styles in our shop. Once you have initiated your return, send us an email at [email protected] indicating what items you would like to exchange for.
Returns and exchanges are sent back to our shop at the buyers expense and we ship any exchanges back to you at our expense.
Who pays for shipping on returns & exchanges?
Returns and exchanges are sent back to our shop at the buyers expense and we ship any exchanges back to you at our expense.
What is a product drop and how does it work?
Our garments are One Of A Kind (OOAK). That means you will receive the exact item that you see in the product photo, and it will never be available again. Each Friday at 12pm (CST) we will post or 'drop' new clothing items in the shop.
Please email us at [email protected] with any additional questions. We are happy to help!
